If you are shopping for insurance in Utah, you have plenty of options. But not every agency brings the same level of experience to the table. Western Pacific Insurance is an independent agency with a director of sales serving the Utah market and a backstory that sets us apart from most agencies you will find along the Wasatch Front or anywhere else in the state.
Real Claims Experience From the Repair Shop Floor
Our co-owner Jim Edington entered the collision repair business in 2004. He owned and operated Fix Auto and Rebel Automotive in Las Vegas. For years, he watched insurance adjusters walk into his shop to inspect damaged vehicles. He saw which carriers handled the process fairly and which ones created unnecessary delays – like the adjuster who wanted to source used parts from a junkyard in the midwest, adding a week to a customer’s repair just to save a few dollars.
Utah drivers face their own set of challenges – winter weather on I-15 through the Point of the Mountain, icy roads in the canyons, and deer crossings along rural highways. When you file a claim after a winter collision in Provo or hail damage in St. George, how your carrier responds makes a real difference. Jim saw that difference play out from the shop side for years before entering insurance.
Why Independent Works Better for Utah Families
Jim also experienced the limitations of captive agents firsthand as a business owner. When a carrier decided it no longer wanted the risk and the agent only had that one option, the business owner was forced to start over with someone new.
As an independent agency, Western Pacific Insurance works with multiple carriers to shop your coverage and find the right fit. That flexibility matters in Utah, where the insurance market includes unique considerations like earthquake exposure along the Wasatch Fault and seasonal wildfire risk in foothill communities. The Utah Insurance Department provides consumer resources to help you understand your coverage options.
We work with carriers like Safeco, Travelers, Progressive, Mercury, and many others to serve Utah homeowners, renters, drivers, and business owners.
A Family Agency With a Utah Presence
Western Pacific Insurance was founded in 2003 and has served tens of thousands of clients. Jim and his brother Tom lead the agency – Tom with his CPA and banking background including experience as CFO of a regional subsidiary of Zions Bancorp, and Jim with his claims and business ownership perspective. We have a director of sales serving the Utah market and a full team of skilled, licensed agents and dedicated customer service staff. We are also a bilingual agency.
Get a Quote for Utah Coverage
We write personal lines, commercial lines, and life insurance for Utah residents. If you want an independent agency that shops multiple carriers and takes the time to explain your coverage, get a quote for Utah insurance or learn more about our Utah coverage.
