If you live in Arizona and you are shopping for insurance, you want to know that the agency handling your coverage actually understands how the industry works from the inside. Western Pacific Insurance is an independent agency with roots in collision repair, business ownership, and a family commitment to doing insurance the right way.
An Agent Who Watched Claims From the Repair Side
Before entering insurance, our co-owner Jim Edington spent years running a collision repair center and auto repair shop in Las Vegas. He watched carriers send adjusters into his shop on a daily basis. Some carriers treated the process fairly. Others created unnecessary delays and fought over minor costs while the customer waited for their vehicle.
Arizona drivers deal with unique risks – monsoon season hail damage, extreme heat degradation on vehicles, and long highway commutes across the Valley. When you file a claim for storm damage to your car in Scottsdale or a collision on the I-10, how your carrier handles that claim matters as much as the premium you paid. Jim saw that difference play out hundreds of times from the repair shop floor.
Why an Independent Agency Serves Arizona Better
Jim also visited captive insurance agencies as part of his collision repair business. He saw firsthand that captive agents were limited to one carrier. If that carrier’s appetite did not fit the customer, the agent had no other options. The customer had to start over somewhere else.
In Arizona, where wildfire risk zones are expanding and home insurance markets are tightening in certain areas, having access to multiple carriers is not just a convenience – it is a necessity. The Arizona Department of Insurance and Financial Institutions provides consumer resources for understanding your coverage options in this changing landscape.
Western Pacific Insurance works with carriers like Safeco, Travelers, Progressive, Mercury, and many others. We shop your coverage to find the right fit – not just the lowest price, but the best combination of coverage, carrier strength, and value for Arizona homeowners and drivers.
A Family Agency Built on Real Experience
Western Pacific Insurance was founded in 2003 and has served tens of thousands of clients. Jim and his brother Tom took over the business in 2018. Tom brings financial discipline from his CPA and banking background. Jim brings the perspective of someone who watched the claims process from the other side for years. Together, they lead a team of skilled, licensed agents and dedicated customer service staff.
We are also a bilingual agency serving English and Spanish-speaking clients across Arizona – from Phoenix and Tucson to Flagstaff and the Verde Valley.
Get a Quote for Arizona Coverage
We write personal and commercial lines in Arizona, along with life insurance in nearly every state. If you want an independent agency that takes the time to explain your coverage and shops multiple carriers on your behalf, get a quote for Arizona insurance or learn more about our Arizona coverage.
